A move out involves moving a customer’s contents to a remote location for more specialized cleaning. During restoration, the insured may be housed in temporary housing, and the move out will facilitate a quicker restoration of the damaged structure. There are many reasons for moving the contents out of a structure.

• To enable a quicker remodeling process.

• To protect items from potential damage caused by remodeling.

• If the contents require extensive restoration.

• The structure may be damaged to such an extent the contents also could become damaged or security may be a problem.

• The structure may be saturated with so much water the contents could become damaged as the interior moisture content seeks a state of equilibrium.

The Move Out Process

The move out process can be broken down into six distinct categories.

• Video the job site
• Perform an initial scope & job estimate
• Pack, tag, inventory, and additional sorting of clean and claim items
• Move to a warehouse, clean and deodorize, and repack
• Claim list suggestions from the customer
• Move items back to the customer

The SERVPRO Franchisee will work with the customer to coordinate the move back to accommodate the needs of the customer.  It is customary to ask the customer about placing furniture back in its original location. Whether or not the SERVPRO Franchisee unpacks the boxes on the move back depends on the customer and the insurance adjuster determining what services are covered in the insurance policy.